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At Joy Breeders, we are committed to your satisfaction and confident in the quality of our products. We proudly offer a 100% money-back guarantee to ensure your peace of mind with every purchase.

• Eligibility:

  • We accept returns for both unopened and opened products.
  • To be eligible for a return, simply ensure that you initiate the return process within 30 days from the date of purchase.

• Return Process:

  • To initiate a return, please contact our customer service team at returns@joybreeders.com.
  • Provide your order number and a brief explanation of the reason for the return.
  • Our friendly team will guide you through the easy return procedure and address any questions you may have.

• Refund:

  • Once we receive the returned item and confirm its eligibility, we will issue a full refund to your original form of payment.
  • Please note that the refund will include the purchase price of the item but does not cover any shipping or handling charges.

• 100% Money-Back Guarantee:

  • Our 100% money-back guarantee ensures that you can shop with confidence.
  • If you are not completely satisfied with your purchase, we will refund your money in full, no questions asked.

• Damaged or Defective Items:

  • If you receive a damaged or defective item, please notify us immediately by emailing us at returns@joybreeders.com.
  • We will work swiftly to provide a replacement or issue a full refund, including any associated shipping costs.

We value your trust and want you to be thrilled with your experience. If you have any concerns or need assistance with a return, our dedicated customer service team is here to help. Your satisfaction is our top priority.

Note: This return policy is subject to change without prior notice.