At Joy Breeders, we want to ensure a seamless and satisfactory shopping experience for our valued customers. This Shipping Policy provides details about our shipping methods, delivery times, and related information.

  1. Order Processing Time

    After placing an order on our website, please allow for a processing time of 1-2 business days. During this time, we carefully prepare and package your items to ensure they reach you in perfect condition.

  2. Shipping Methods and Carriers

    We partner with reputable shipping carriers to deliver your orders safely and efficiently. The shipping method and carrier may vary depending on your location and the size/weight of the package. At checkout, you will be provided with available shipping options to choose from.

  3. Shipping Destinations

    We currently offer shipping to addresses within the United States (except Alaska & Hawaii). If you reside outside of these locations, kindly contact our Customer Care team to explore possible alternatives.

  4. Shipping Costs

    Shipping costs are calculated based on the weight, size, and destination of your order. The applicable shipping charges will be displayed during the checkout process. Occasionally, we may offer promotional shipping rates or free shipping for qualifying orders.

  5. Estimated Delivery Time

    Once your order has been processed and shipped, the estimated delivery time will depend on the shipping method and your location. Please note that the estimated delivery time is provided by the shipping carrier and is subject to factors beyond our control, such as customs clearance and unforeseen delays. The estimated delivery time ranges between 5-10 business days.

  6. Order Tracking

    For your convenience, we provide order tracking information once your package has been shipped. You will receive an email with a tracking number, allowing you to monitor the progress of your delivery. Please note that it may take a few hours for the tracking information to become available after receiving the email.

  7. Customs and Duties

    International orders may be subject to customs duties, taxes, or fees levied by the destination country. Any additional charges incurred for customs clearance are the responsibility of the recipient. Please familiarize yourself with the customs regulations and fees applicable in your country before placing an order.

  8. Delivery Issues

    While we make every effort to ensure prompt and secure delivery, unforeseen circumstances or events beyond our control may occasionally affect delivery times. If you experience any issues with your delivery, please contact our Customer Care team, and we will assist you in resolving the matter promptly.

  9. Shipping Restrictions

    Certain products may be subject to shipping restrictions due to their nature or legal regulations. Please refer to our product descriptions or contact our Customer Care team for any inquiries regarding shipping restrictions.

  10. Address Accuracy

    To ensure successful delivery, please ensure that you provide accurate and complete shipping information at the time of checkout. We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

If you have any further questions or require assistance regarding our Shipping Policy, please reach out to our Customer Care team at We are here to assist you and make your shopping experience with Joy Breeders as smooth as possible.


At Joy Breeders, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free Returns & Exchange Policy to ensure your utmost satisfaction.

  1. Eligibility for Returns & Exchanges

    We accept returns and exchanges within 5 days of the original purchase date. To be eligible for a return or exchange, the following conditions must be met:

    • The item(s) must be unused, in their original condition, and in the original packaging.
    • Proof of purchase, such as the order confirmation or receipt, is required.
    • Certain products, such as perishable items or intimate goods, may not be eligible for returns or exchanges due to hygiene reasons. Please refer to the product descriptions for specific details.
  2. Return Process

    To initiate a return, please follow these steps:

    • Contact our Customer Care team at within the specified return period, and provide the order details and reason for the return.
    • Our Customer Care team will guide you through the return process, including providing you with a return shipping address and any additional instructions.
    • Package the item(s) securely in the original packaging or a suitable alternative and include the proof of purchase.
    • Ship the package back to us using a trackable shipping method. Please note that the return shipping costs are the responsibility of the customer, except in cases of damaged or defective items.
    • Once we receive and inspect the returned item(s), we will process the refund or exchange according to your preference.
  3. Refunds

    For eligible returns, refunds will be issued in the original form of payment. Please allow 7-10 business days for the refund to be processed and reflect on your account. Refunds may exclude any shipping charges unless the return is due to a mistake on our part or a defective item.

  4. Exchanges

    If you would like to exchange an item for a different size, please contact our Customer Care team to ensure the availability of the desired item. We will guide you through the exchange process and provide any necessary assistance.

  5. Damaged or Defective Items

    In the rare event that you receive a damaged or defective item, please contact our Customer Care team immediately. We will arrange for a replacement or refund, including any applicable shipping charges.

  6. Non-Returnable Items

    Certain items are non-returnable, including but not limited to:

    • Gift cards
    • Perishable goods
    • Personalized or custom-made items
  7. Return Shipping

    When returning an item, please ensure it is properly packaged and consider using a trackable shipping method to ensure safe and timely delivery. We cannot be held responsible for items lost or damaged during return shipping.

  8. Contact Us

    If you have any questions or need further assistance regarding our Returns & Exchange Policy, please contact our Customer Care team at We are here to help and make the return or exchange process as smooth as possible.

Note: This Returns & Exchange Policy applies to purchases made directly through Joy Breeders. If you have made a purchase through a third-party retailer or platform, please refer to their respective return policies.